Home > Customer Support > Program Management

Program Management

TestAmerica's Approach to National Accounts

Clients interested in developing a uniform approach to contracting lab services on a national level benefit from TestAmerica’s approach to national program management support. TestAmerica is the only environmental lab services provider to offer truly national coverage through a network of over 80 business locations.  Our coverage allows TestAmerica to provide its national customers with a breadth and depth of service offerings that is unmatched in the industry, and with all the conveniences offered by a local supplier. Our national service programs are customized to meet the needs of each customer and are managed through a single point of contact, a National Program Manager, orchestrating the delivery of services from the entire TestAmerica network.  The many benefits clients enjoy when contracting with TestAmerica on a national basis include:


Driven by individual buyer philosophy and goals, TestAmerica develops custom service packages that create financial incentives and scale economy benefits for our clients. Supporting a variety of industry preferred e-procurement systems, TestAmerica facilitates further client savings and sustainability objectives through the use of electronic commerce technology.

Consistency & Centralized Program Management

TestAmerica’s national Laboratory Information Management System drives consistency in the manner in which analytical data are developed, prepared and delivered to our clients. Our approach ensures that data are prepared with a standard of care and analytical practice that is consistent across all laboratory facilities.

Consolidation of Vendors

With over 80 business locations in the United States, TestAmerica provide more geographic coverage than any other lab in the country. Our combination of locations maintains certifications in all available state programs and many federal programs.  We provide logistical support for sample transport to and from the client’s location and many locations offer sampling support to assist clients with their compliance monitoring needs. TestAmerica’s broad-based coverage provides clients the opportunity to centralize their program, leveraging their purchasing dollars without compromise.


Procurement is being revolutionized by on-line business software solutions that help clients efficiently manage their expenditures for environmental services. TestAmerica leads the industry by providing a dedicated team of finance professionals to assist clients with the implementation and management of their e-solutions for procuring laboratory services, saving time and money. TestAmerica supports dozens of commercial and client proprietary e-procurement systems including:

  • Ariba
  • Bottomline Business
  • Enfos
  • Exostar
  • OB10
  • Oracle
  • Oil-Dex
  • Web-Commerce
  • WebEDI
  • Xign

Spanish Reports

Spanish reports are available for clients located throughout the Americas and the Caribbean.  Reports are indexed and formatted in your native language, reducing the potential for translation errors.  TestAmerica has established relationships with FedEx International program managers and is registered with FedEx's Global Trade Services for rapid resolution of any international shipping issues.  TestAmerica also has certifications and USDA Foreign Soils Import Permit to accommodate your samples, and bi-lingual staff to assist with projects and international shipping requirements.